Help

On the sign-in page, choose "Forgot your password?", enter your email, and open the link we send. It works in any browser or on your phone. Choose a new password and you're in.

Check spam and the Promotions or Updates tabs for an email from Road to Prep. If it's not there, try signing in: the sign-in page offers to send a new confirmation link. Links expire after a while, so always use the newest one.

Email links only work once and expire after a while. Request a new one: "Forgot your password?" on the sign-in page for a password link, or sign in to get a new confirmation link.

Check the email for typos (the site doesn't care about capital letters) and make sure your browser didn't fill in an old password. If you're still stuck, reset it with "Forgot your password?".

You (or another parent) signed up with that email before. Sign in instead, or reset the password if you don't remember it.

Open the menu with your name at the top right and choose Account settings. A new email needs a confirmation click from that inbox before it takes over.

Go to Family access and invite them by email. They get their own sign-in and can manage the profile, messages and registrations too.

From the menu at the top right choose "Add another athlete". Switch between them from the same menu.

Every promotional email has an unsubscribe link at the bottom. Families can choose which emails they get under Membership, Email settings. Messages from schools always come through so you never miss a coach.

To hide it from schools, turn off "Let schools find this profile in search" on Edit profile. To delete it for good, use "Delete this profile" at the bottom of Edit profile. Deleting can't be undone.

Go to Highlights and paste a YouTube, Vimeo or Hudl link. Two to four minutes, best clips first, with the jersey number and color shown at the start.

Once there's film on the profile, send it from Get evaluated. Our evaluators rate it and the rating goes on the profile coaches search. It's free.

Add the tournaments and showcases you're playing in on My events, with jersey number and team. Coaches open the event and see who's there. Road to Prep events are added automatically when you register.

Only verified staff at schools on Road to Prep, plus your own family and Road to Prep. Schools never see your email or phone, GPA and test scores stay private unless you choose to show them, and you approve every school before a conversation starts.

You'll see the request in your Inbox and by email. Approve it and the conversation opens; every message also reaches your email, and you can reply from either place. Decline and the school isn't told why.

Go to My registrations and choose Update info. You can change answers (school, club, contact info, the action shot) any time before the event. To change a group or add-on, email us.

The checkout wasn't finished. Open My registrations and choose Pay now. If you already paid, wait a minute and refresh before paying again; payments can take a moment to show.

Event registrations are non-refundable, as shown at checkout. If something went wrong with a payment (for example you were charged twice), get help below and we'll fix it.

Add it on the registration form, or later from My registrations, Update info. We only post it if you allowed photos on the registration.

Pro unlocks the full School Finder, messaging and the Road to Prep Academy. Manage your card, receipts and cancellation under Membership, Manage billing. Monthly plans have a 6-month minimum.

Sign up with your school email (or any .edu address) and you're in right away. Other addresses are confirmed by our team, usually within one business day.

From your dashboard open School profile, make changes and save. They go live immediately.

Open Events, pick the event and your sport. You'll see every player who listed it, with jersey numbers and teams. Rate players as you watch and download your notes after.

Open the athlete's profile and send a request. A parent approves it, then the conversation opens and every message reaches their email.